Where you are trying NetTantra's Support Services for the very first time, we are happy to provide you peace of mind with an on-demand seven-day money back guarantee. This risk-free guarantee is in accordance with the following provisions:
- Where you are entering into a fee-paying service with NetTantra for the first time, you shall, within the first seven days from the service commencement date only, be entitled to cancel that service and request a 100% refund of any monies paid by you to NetTantra in connection with that service agreement.
- The provisions of clause (a) above are only applicable to, and for the benefit of, first-time users of our fee-paying services. Where NetTantra's Team reasonably believe that you are not a first time user, we shall not be obliged to provide a refund to you.
- Any request by you for a refund about the first time user seven-day 100% money back guarantee must be made within the first seven days from the service subscriptions commencement, via our support system, or by emailing us at email@example.com. Requests for a refund received after this period may not be considered.